Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your use of the Balancio platform and services provided by Alphaxai Inc ("Company," "we," "our," or "us"). By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy.

2. Description of Service

Balancio is an AI-powered accounting platform that provides:

• Automated bookkeeping and transaction processing
• Financial reporting and analytics
• AI-driven insights and recommendations
• Integration with financial institutions via Plaid
• Tax preparation assistance and optimization
• Account reconciliation and expense management

3. User Accounts and Eligibility

3.1 Account Creation

You must create an account to use our services. You agree to provide accurate, current, and complete information and to update such information as necessary.

3.2 Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding agreements. Our services are intended for business use.

3.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Financial Data and Plaid Integration

4.1 Financial Account Connection

By connecting your financial accounts through Plaid Technologies Inc., you authorize us to:

• Access your account information, balances, and transaction history
• Retrieve and process financial data for accounting purposes
• Automatically categorize and reconcile transactions
• Generate reports and provide financial insights

4.2 Data Accuracy

While we strive for accuracy, you acknowledge that:

• AI-generated categorizations and insights may require review
• You remain responsible for verifying the accuracy of financial data
• We are not liable for errors in third-party data sources
• Final financial decisions and tax filings remain your responsibility

5. Acceptable Use

5.1 Permitted Use

You may use our services for legitimate business accounting and financial management purposes.

5.2 Prohibited Activities

You agree not to:

• Use our services for illegal activities or money laundering
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt our services
• Share account credentials with unauthorized parties
• Reverse engineer or copy our proprietary technology
• Upload malicious code or harmful content

6. Subscription and Payment

6.1 Subscription Plans

Our services are offered on a subscription basis with various pricing tiers. Current pricing is available on our website and subject to change with notice.

6.2 Payment Terms

Subscriptions are billed in advance. You authorize us to charge your designated payment method for recurring subscription fees.

6.3 Refunds

Refunds are handled on a case-by-case basis. Contact our support team to discuss refund requests.

7. Intellectual Property

7.1 Our IP Rights

The Balancio platform, including AI algorithms, software, and content, is owned by Alphaxai Inc and protected by intellectual property laws.

7.2 Your Data Rights

You retain ownership of your financial data. You grant us a license to use your data solely to provide our services and improve our AI models in aggregated, anonymized form.

8. Disclaimers and Limitations

8.1 Service Disclaimers

Our services are provided "as is" without warranties. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

8.2 Professional Advice

Balancio provides accounting tools and insights but does not constitute professional accounting, tax, or legal advice. Consult qualified professionals for specific guidance.

8.3 Limitation of Liability

Our liability is limited to the amount you paid for our services in the 12 months preceding any claim. We are not liable for indirect, incidental, or consequential damages.

9. Data Security and Compliance

We implement industry-standard security measures and comply with applicable regulations, including:

• SOC 2 Type II compliance
• Bank-level encryption and security protocols
• Regular security audits and monitoring
• Compliance with financial data protection regulations

10. Termination

10.1 Termination by You

You may terminate your account at any time through your account settings or by contacting support.

10.2 Termination by Us

We may suspend or terminate your account for violations of these Terms or other legitimate reasons with appropriate notice.

10.3 Effect of Termination

Upon termination, your right to use our services ceases immediately. We will provide reasonable access to export your data for a limited period.

11. Dispute Resolution

11.1 Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.

11.2 Arbitration

Disputes will be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association.

12. Changes to Terms

We may modify these Terms at any time. We will provide notice of material changes via email or through our platform. Continued use constitutes acceptance of modified Terms.

13. Contact Information

For questions about these Terms or our services, contact us at: